Volunteer Centres offer advice and support to help you to recruit, manage and retain your volunteers efficiently and effectively.  There’s no need to re-invent the wheel, search the internet for advice – and then wonder whether it’s accurate – or spend time developing endless policies and procedures for every eventuality.  Your local Centre can provide help you to get what you need, simply and quickly.  Centres can provide leaflets, guidance, information, and formal and informal training on all aspects of volunteering.  

You may also wish to check out Volunteering England’s Good Practice Bank.  

http://www.volunteering.org.uk/resources/goodpracticebank/Information/

Volunteer Centres have access to the Members’ Only publications, so if you can’t get what you want, contact your local Centre.

Volunteer Management Training

Volunteer Centres offer cost effective, high quality, comprehensive, flexible, and tailored training courses for all types of organisations, large or small.  Whether you want a full course, part of a course, or training on a specific issue, Centres can adapt their training to suit your needs.  The York and North Yorkshire Volunteer Management Training course has been developed specifically to meet the needs of local organisations.  See the Volunteer Management Training section of this website for more information, or contact your local Centre to find out more.

Q.  How do I do a risk assessment?

Q.  How can I recruit volunteers for my project, service, or organisation?

Q.  I need volunteers to help me run an event – where can I get them?

Q.  How do I set up an employee-volunteering scheme or a team-building day?

Q.  How do I make my volunteers feel appreciated and motivated?

Q.  How do I deal with a difficult volunteer?

Q.  What policies and procedures should I have in place to protect volunteers, service users, and my organisation?

Q.  What rights do volunteers have?

Q.  Do I have to pay expenses?

Q.  My volunteers never stay for long, what am I doing wrong?

Q.  What responsibility do I have for the health and safety of my volunteers?

Q.  How do I involve young people in volunteering?

Q.  Do I have to CRB check all of my volunteers?

Q.  I don’t have time to recruit volunteers myself.  Can a Volunteer Centre do that for me?