Good Practice Information, Advice and Guidance

 Understanding how to recruit and manage volunteers effectively can lead to:

• More volunteers & more volunteering

• Happier volunteers

• Committed volunteers who stay with you

 It makes sense to get it right.  Volunteer Centre do come across bad practice around volunteering, and this often leads to organisations having trouble with recruiting and retaining their volunteer 

Getting it right can:

• Help you to save time, effort and money

• Develop a positive and professional reputation for your project and your work

• Make your service more effective

As the local experts on volunteering, Volunteers Centres can help you with advice, good practice guidance, and support on a wide range of volunteering issues, some of which are listed below:

• Risk assessments

• Accepting volunteers from overseas

• Advertising and promoting volunteering opportunities

• Fixing up potential volunteers with available opportunities

• Volunteer recruitment & screening (including CRB checks)

• Volunteers and the law

• Developing volunteer policies

• Training volunteers and volunteer managers

• Employee & corporate volunteering

• Health and safety of volunteers

• Volunteer Management Training

If the Centre doesn’t know the answer to your questions regarding your work with volunteers, they probably know someone who does.
Through funding supplied by Capacity Builders, Volunteer Centres in York and North Yorkshire, led by Ripon CVS, have developed comprehensive Volunteer Management Training.

• The training is flexible and can be tailored to an organisation’s individual needs.
• It can be delivered through one-to-one sessions, or to a group. 
• You can access the whole course, or request individual sessions, or parts of sessions.
• It can be delivered anywhere in York and North Yorkshire.

Volunteer Management Training

Details of courses to be held in the North Yorkshire Area.

SESSION ONE:  Volunteers and your Organisation

Starting from scratch.

Why use volunteers? – what you need to know!

Volunteering and the law.

Having effective procedures – recruiting, placing, motivating and supporting.

 

SESSION TWO:  Attracting Potential Volunteers

Why do people volunteer?

Targeting the right volunteer – ways to attract volunteers.

Writing effective adverts and press releases.

Putting it into practice.

 

SESSION THREE:  Getting it Right for Volunteers and the Organisation

Applying policies around volunteering.

Making the right decision.

Preparing for and practising interviewing.

How to say no.

 

SESSION FOUR:  Support and Supervision

Why provide support and supervision?

Essential skills.

Effective feedback.

Introducing supervision sessions.

 

SESSION FIVE:  Problem Solving

What is a difficult volunteer?

How volunteer behaviour can affect the organization.

Finding solutions/problem solving.

Policies and procedures.

Exits and endings.

 

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